> ## Documentation Index > Fetch the complete documentation index at: https://docs.scoot.app/llms.txt > Use this file to discover all available pages before exploring further. # Scoot Best Practices Guide This guide outlines essential steps and recommendations for hosts and participants to ensure optimal performance, maximum engagement, and effective sales execution (Sellinars) within the Scoot platform. ## I. Foundational Setup and Technical Preparation (All Users) Ensure a seamless, high-quality experience by completing these checks *before* joining any Scootaverse room. ### Device and Browser Configuration **Best Practice** **Rationale and Details** **Use Recommended Browsers** For optimal performance and stability, always use **Google Chrome** or **Microsoft Edge**. **Avoid Early Access Browsers for Hosting** **Hosts** should avoid using Safari or Firefox for running events, as they may have unexpected bugs. **Close Unnecessary Applications** Free up system resources and prevent "Failed to Initialize Devices" errors by closing all other applications and browser tabs, especially those using your camera or mic (e.g., Teams, Zoom). **Enable Hardware Acceleration** Ensure smoother audio/video streaming by enabling this feature in your browser's system settings. **Power Your Device** Plug in your laptop before starting to ensure sustained resource consumption and prevent freezing or disconnections. ### Camera, Microphone, and Audio **Best Practice** **Rationale and Details** **Use Headphones with a Mic** This is the most effective solution to provide high-quality voice capture and, critically, **eliminate echo or audio feedback**. **Set Browser Permissions** Before entering the room, confirm your browser permissions are set to **"allow"** camera and microphone access. Mac users may also need to grant access at the Operating System level. **Keep Devices ON in Waiting Room** Keep your camera and microphone enabled in the waiting room to avoid an entry error. You can adjust settings once inside the main room. ### Network Conditions **Best Practice** **Rationale and Details** **Ensure Strong Wi-Fi** Bandwidth requirements increase with the number of users. For larger rooms, aim for up to **30 Mbps download and 10 Mbps upload**. **Avoid VPNs** If possible, connect without a VPN, as it can restrict bandwidth and increase latency, resulting in poor quality audio/video. **Configure Firewalls (IT Admins)** For seamless access, IT must permit core services over port 443 (https/web-socket) and media traffic via UDP over a random port. ## Host and Organizer Best Practices (Design and Configuration) Hosts should configure their Scootaverse rooms to align with their specific event goals (sales acceleration, training, large webinar, etc.). ### Pre-Event Configuration **Best Practice** **Rationale and Details** **Set Appropriate Capacity** Choose a room size that matches attendance (e.g., Mini: 10 people; Jumbo: 300 people). For 300+ attendees, use a multi-room Scootaverse. **Use Alternate Hosts** Pre-set licensed users as Alternate Hosts for redundancy and to share responsibilities like managing participants or recording. **Control Feature Access** Navigate to Room Settings to toggle off unnecessary features (e.g., Start an Ice Breaker, Share Screen) for larger events to minimize interruptions and maintain focus. **Define Audio Group Size** Adjust the maximum audio group size in Room Settings (2 to 20 participants) to control the intimacy of small conversations. **This cannot be changed while inside the room.** ### B. Designing the Scootaverse Experience **Best Practice** **Rationale and Details** **Curate the User Journey** Design the room layout to facilitate a natural flow, considering how a prospect or customer should move and progress through the space. **Customize Entry Flow for Sales** For Sellinars, use the **Custom Entry Flow** to designate sales reps as "Group Formers" and prospects as "Group Fillers." This ensures reps are available to lead initial conversations immediately. **Set up Visual Indicators** Configure Smart Badging questions to automatically assign **Visual Indicators** (colored rings) to video bubbles, making it easy to identify speakers, customers, or internal staff at a glance. **Use Clickable CTAs** Place **Clickable Room Items** linked to external content (videos, surveys, corporate sites) in interactive areas to encourage exploration and action. ## III. Execution and Moderation Best Practices (During the Event) Active moderation ensures a clear and engaging environment for all attendees. **Best Practice** **Rationale and Details** **Perform a Practice Run** Do a dry run to familiarize yourself with the environment and identify any potential network or resource challenges. **Train Super Users** Assign and train team members to act as guides who can encourage attendees to **spread out** and help troubleshoot basic navigation issues. **Deliver a Welcome Toast** Use the **Toast feature** (1–2 times in the first 10 minutes) to greet attendees and give brief, essential instructions on movement and using the mini-map. **Encourage Spreading Out** If attendees are clustered beyond the audio group size limit, verbally prompt them to spread out for a better audio experience. **Manage Presentation Mode** Use **Restricted Mode** for focused lectures (locks down all audience audio) or **Raise Hand Mode** for structured Q\&A sessions. **Share Videos via Link** For the highest quality stream, use the **"Share Video Link"** option and embed a Vimeo or YouTube URL instead of a standard screen share. **Record Natively** Use the native **"Record presentation"** button while in presentation mode. The recording is captured on the server and downloaded later. ## IV. Participant Best Practices (Interaction and Navigation) Participants should leverage movement and interaction tools to maximize their engagement and networking opportunities. **Best Practice** **Rationale and Details** **Move Freely to Interact** Use your mouse (click and hold) or arrow keys to move. Your audio volume dynamically adjusts based on proximity, ensuring conversations are private to your immediate group. **Find People Quickly** Use the **Search Bar** (by name, company, or title). Their location will be highlighted on the Mini-Map. Use the **Teleport** button on their Smart Badge or click an empty space on the Mini-Map to move instantly. **Utilize Pop-out Presenter** During a presentation, use the three-dot menu on the presenter's video to select **"Open pop-out."** This allows you to detach the video into a separate, resizable window for multitasking. **Engage with Reactions** Use the Reactions menu (smiley face icon) to send emojis that float upwards on the screen, providing **non-verbal feedback** without interrupting the speaker. **Manage Audio Individually** If a participant nearby is distracting, you can locally **mute their audio or hide their video feed** by hovering over their bubble and clicking the corresponding icon. ## V. Quick Troubleshooting Guide If you encounter technical difficulties, follow these steps to quickly resolve the issue. **Issue** **Resolution Step** **General Bugs, Lag, or Performance Issues** The fastest solution is to simply **refresh the page and rejoin** the room/social. **"Failed to Initialize Devices" Error (PC)** **Fully close out of all other applications** (Teams, Zoom, etc.) that may be holding onto camera/microphone control, and then refresh the Scoot page. **Persistent Echo or Feedback** Ask the participant causing the echo to **wear headphones with a microphone**. **Screen Share Failure** Check your browser and Operating System security settings to ensure your browser has been enabled for screen recording. **Need Advanced Assistance** If issues persist, contact the support team by emailing **[support@scoot.app](mailto:support@scoot.app)** or calling **+1 214-494-1630**.