Availability depends on your plan and account settings.
Add a Live Advisor to a new room
- In the top navigation, open Scoot Engage and select Home.
- On the Create a room card, click Create a room.
- Enter a Room name.
- Under Agent, open Add an agent and choose an advisor from the Live Advisors list.
- Click Create room.
Start an instant meeting
An instant meeting is a new room that uses your default room settings and joins you right away.- On Home, find the Start an instant meeting card.
- Click Start & join.
- Optionally enter a name for the meeting, then click Start & join.
Set your default room settings
Default room settings apply to every room you create from Home.- On Home, click Default room settings.
- Turn on Agent and pick the advisor you want in every new room. If you turn it off, the dialog shows “No agent added by default.”
- Turn Auto-record meetings on to start recording automatically when a room opens.
- If your account has it, turn on Facial sentiment (marked Beta). It shows when someone appears to smile on camera and lets your Live Advisor use that signal. Accuracy is limited, so treat it as a hint.
- Click Done.
Use Live Advisor in a meeting
- Join your room as a host.
- In the presentation toolbar, click the Live Advisor button (tooltip Open Live Advisor). A badge on the button shows how many new suggestions you have not read.
- Read the advisor’s suggestions in the panel. Click the button again (tooltip Close Live Advisor) to hide the panel.
See how your team uses Live Advisor
Account admins can review Live Advisor activity.- In the top navigation, open Admin and select Live Advisor Usage.
- Choose a time window: 7d, 30d, or 90d.
Related
- Live Advisor Anywhere: use Live Advisor in meetings on other platforms.
- Practice a sales call: rehearse with an AI buyer.
- Live In-Room Agent

