Skip to main content

​
Scoot How-To Guides

Scoot is designed for highly interactive virtual selling and meetings, emphasizing movement and personalized engagement. Below are several “How-To Guides” covering core platform usage, host controls, and troubleshooting steps.

​
How-To Guide 1: Joining, Setup, and Basic Movement

This guide covers getting into a Scoot room and configuring your basic audio and video settings.

​
How to Join a Scoot Meeting or Webinar

  1. Access the Link: Click the invitation link that was shared with you.
  2. Select Device/Browser:
    • Desktop: Use Google Chrome (recommended) or Microsoft Edge (recommended).
    • iOS (iPhone/iPad): Download the native iOS app from the App Store and tap the link again.
    • Android: Use the Chrome mobile browser.
  3. Enter as Guest (If Applicable): If joining as a guest, enter your desired Display Name when prompted.
  4. Complete Waiting Room Setup: Verify your audio/video and answer any Smart Badge Questions. Keep your camera and microphone ON to prevent entry errors.
  5. Enter the Room: Click “Enter Room” to join the Scootaverse.

​
How to Configure Your Camera, Microphone, and Speakers

You can adjust your devices either in the waiting room or once you are inside the room.
  1. Inside the Room: Look at the bottom of the screen.
  2. Change Device: Click the up arrow next to the corresponding video, microphone, or music symbol (for speakers) to open the selections menu, then choose your preferred device.

​
How to Move Around the Scootaverse

  1. Using a Mouse: Click and hold on your mouse and aim in the direction you want your avatar bubble to go.
  2. Using a Keyboard: Use the directional arrow keys on your keyboard.
  3. On Mobile: Use the joystick or tap and hold on the screen to move around freely.

​
How-To Guide 2: Finding People and Interacting

This guide focuses on communication, navigation tools, and personal feedback features.

​
How to Find Another Attendee and Teleport

  1. Use the Search Bar: Search by a participant’s name, company, title, or other profile details.
  2. Open Smart Badge: Selecting a result opens that attendee’s Smart Badge. Their location is highlighted in green on the Mini-Map.
  3. Teleport Directly: Click the “Teleport” button on their badge to move instantly near them.
  4. Mini-Map Teleport: Click an open location on the Mini-Map and confirm the prompt to move instantly anywhere on the map.

​
How to Use Text Chat

  1. Open Chat: Click on the message icon located on the bottom-right of your screen.
  2. Send Public Messages: Select “All” from the dropdown menu located above the text box.
  3. Send Private Messages: Use the search bar or the dropdown menu to select the recipient’s name.
    • Note: Messages only save while you are in the room; refreshing the webpage will remove messages.

​
How to Use Reactions and Emojis

  1. Access Menu: Click the Reactions button (smiley face with a plus sign icon) in the lower right-hand portion of your screen.
  2. Display Reaction (Mingle Mode): Click an emoji, and it will be briefly displayed on your user bubble.
  3. Display Reaction (Presentation Mode): Click an emoji, and it will float upwards on the left-hand side of the presentation screen.

​
How to Pop-Out a Presenter for Multitasking

  1. Locate Menu: Hover your cursor over the video feed of the presenter you want to pop out.
  2. Open Pop-out: Click the three-dot menu and select “Open pop-out”.
  3. Return to Tab: Click the “Return to tab” button located within the pop-out window to bring the video back to the main presentation.

​
How-To Guide 3: Host Configuration and Advanced Features

This guide focuses on host tools for managing the event, presentation, and room environment.

​
How to Start a Presentation (Stage Magic)

  1. Access Controls: Click on the presentation button in the center-bottom of the screen.
  2. Invite Others: Alternatively, use the options menu to click “Select Presenter,” choose participant(s), and click “Start Presentation”.
  3. Audience Settings: Use the Presenter Settings menu to select the appropriate Audience Mode (e.g., Restricted Mode, Raise Hand Mode).

​
How to Share Screens and Video Content

Content Type How To Share Recommended Use Screen Sharing Enter Presenter Mode, click Share Screen, and select the window/tab. Use Chrome or Edge; Safari only allows full-screen sharing. High-Res Video Select the “Share Video Link” button, then enter a Vimeo or YouTube URL. Recommended for superior quality streaming and integrated playback controls.

​
How to Use the Toast Feature

  1. Initiate: Click the “Make a Toast” button. Wait for the 5-second countdown.
  2. End Toast: Click the “End Toast” button to remove your video and return volumes to normal. The host can also end any participant’s toast.

​
How to Enable Closed Captions (Live Transcription)

  1. Navigate to Settings: In the virtual room, click on the settings icon (three dots).
  2. Select ‘Accessibility’: Within the settings menu, find the ‘Accessibility’ option.
  3. Enable Captions: Toggle the Closed Captions feature to ‘On’.

​
How to Set Custom Backgrounds

  1. Start Creation: Click on “Create a background”.
  2. Select Type: Choose Color Backgrounds, Image Backgrounds (single, true-to-scale image), or Viewport effects (Parallax) (up to three layered images for movement illusion).

​
How to Use Custom Entry Flows

  1. Access Settings: Navigate to the Admin or Organizer dashboard and access Entry Flow Settings.
  2. Choose Default: Select the spiral pattern or grid pattern for general events.
  3. Choose Custom (People Proximity): Select this to designate “Group Formers” (e.g., sales reps) and “Group Fillers” (e.g., prospects) via a CSV file for rules-based entry.

​
How-To Guide 4: Account Management and Troubleshooting

​
How to Change Your Password

  • If you know your current password: Go to your profile picture (top-right), select “My Settings,” scroll to “Change Password,” and update the fields.
  • If you forgot your password: Navigate to the sign-in page and click the “Forgot Password” link.
  • Note for OAuth Accounts: If you used Google, Microsoft, or Apple to sign up, you must reset your password directly through that external account provider.

​
How to Resolve Common Technical and Performance Issues

Problem Resolution Step General Bugs, Lag, or Performance Issues Simply refresh the page and rejoin the room/social. “Failed to Initialize Devices” error. Fully close out of all other applications (Teams, Zoom, etc.) using the camera/mic, and then refresh the Scoot page. Persistent Echo or Feedback. Ask the participant causing the echo to wear headphones with a microphone. Screen Share Failure. Check your browser and Operating System security settings to ensure your browser has been enabled for screen recording. Need Advanced Assistance. Email [email protected] or call +1 214-494-1630.

​
How-To Guide 5: Advanced Room Customization

​
How to Create a Multi-Room Scootaverse

  1. Start Creation: Go to your Scoot Home page and click on “Create a Scootaverse”.
  2. Create First Room: Configure the initial room’s settings.
  3. Add Connected Rooms: Click on “Create New Room” from that Scootaverse for events over 300 participants.
  4. Navigation: Users navigate between connected rooms using a dropdown menu located on the map icon inside the rooms.

​
How to Upload and Configure Custom Room Items

  1. Access Room Items: Select an existing Scootaverse and click on Room Items.
  2. Add Item: Click “Add Item” and select a PNG file with a transparent background.
  3. Edit Properties: Adjust its Size, Location, and Traversability (whether users can pass through it).

​
How to Configure Clickable Call-to-Action (CTA) Items

  1. Set URL: Direct the clickable item to any external URL (video, document, website).
  2. Appearance: Configure the item to appear as just a button or as a button with an associated image (text limit is 15 characters).
  3. Invisible CTAs: Place invisible CTA items under company logos or imagery to direct users to corporate sites upon clicking.

​
How-To Guide 6: Host and Security Controls

​
How to Designate and Use Alternate Hosts

  1. Licensing Requirement: The user must be a licensed user in your organization.
  2. Access Settings: Navigate to the Room Settings section of the room you are editing.
  3. Select User: Scroll to the ‘Alternate Hosts’ section and type in the name of the licensed user.
  4. Privileges: The alternate host gains full host privileges for managing the session.

​
How to Require Host Admission for Private Events

  1. Access Advanced Settings: While creating a Room, open the Advanced Settings page.
  2. Toggle On: Open the Join Settings tab and toggle on “Require Host Admission”.
  3. Host Notification: The host admits or rejects users manually from the Guest List in the options menu.

​
How to Delegate Temporary Host Privileges (for Guests)

  1. Go to Guest List: Navigate to your Guest List.
  2. Select User: Select the non-licensed participant.
  3. Delegate: Click the “Make a Host” button. This person retains privileges for the duration of the current room session.

​
How to Use the Compass Feature (Host Exclusive)

  1. Access Settings: Go to your Room Settings.
  2. Toggle Artifacts: Toggle artifacts between on and off.
  3. Instruction: Use the Toast feature to direct attendees to quadrants marked N, S, W, or E.

​
How-To Guide 7: Data and Insights Features

​
How to Enable and Use AI Meeting Summaries

  1. Enable Summaries (Host): During meeting setup, toggle the “AI Summaries” option to “On” in your Room Settings.
  2. Access Host Summary: After the meeting, go to your dedicated Summaries Dashboard to view the AI-generated summary.
  3. View Attendee Summaries: Click “View All Attendees” to access personalized summaries for each participant.
  4. Receive Summary (Attendee): You will receive a prompt and an email delivery of your personalized AI-generated summary after leaving the meeting.

​
How to Use Smart Badging for Visual Indicators

  1. Set Up Question: Set up a Smart Badging question during registration.
  2. Assign Colors: The Scoot platform will automatically assign a unique color to each potential response.
  3. Visibility: The colored rings appear around user bubbles, making it easy to distinguish groups (e.g., speakers) at a glance.

​
How to Edit Your Smart Badge Information In-Room

  1. Access Options Menu: Click the three-dot icon in the bottom right corner.
  2. Select Edit: Select the “Edit Smart Badge” option.
  3. Update Answers: This action will take the participant out of the room to update answers that will only persist during the active session.

​
How-To Guide 8: Hybrid Meeting and Mobile Participation

​
How to Join a Meeting on Mobile

  • iOS Devices (iPhone/iPad): Download the native iOS app from the App Store and tap the invitation link.
  • Android Devices: Access Scoot via the Chrome mobile browser.

​
How to Stream Content from a Physical Location (RTMP/HLS)

  1. Access Management: Navigate to the main menu and click “Select Presenters” or “Manage Presenters”.
  2. Add Livestream: Click “Add Livestream” and select either RTMP or HLS.
  3. Embed Details: Copy and paste the stream URL and stream key (for RTMP) or just the stream URL (for HLS) from your streaming source.
  4. End Stream: Click the red “X” next to the stream name in the “Manage Presenters” area.

​
How to Use Video Effects (Virtual Backgrounds and Blur)

  1. Access Tool: Open the Video Effects tool from the sparkle icon next to your video bubble (in the waiting room) or from the main options menu (three dots) once inside the room.
  2. Apply Effect: Click the blur icon or the image icon to select a virtual background or adjust the blur intensity.
  3. Compatibility Note: This feature is currently only supported for users on web browsers using Chrome, Edge, and Firefox.

​
How-To Guide 9: Managing Presentations (Stage Magic)

​
How to Control Audience Interaction Modes

  1. Access Settings: From Presenter Settings, select “Audience Settings”.
  2. Select Mode: Choose one of the five primary modes:
    • Restricted Mode: Locks down all audience audio (lecture style).
    • Raise Hand Mode: Moderator manages a queue for Q&A.
    • Open Audience Mode: All users can be heard.
    • Single Push To Speak/Many Push To Speak: Allows one or up to four audience members to speak simultaneously.

​
How to Record a Presentation Natively

  1. Start Recording: While in presentation mode, click the “Record presentation” button.
  2. Stop Recording: Click the “Stop Recording” button.
  3. Access Recording: The recording will appear on your dedicated recordings page once processing is complete.
  1. Access Sorting: Enter Presentation Mode, and locate the Gallery Sorting option within your gallery view settings.
  2. Select Criteria: Choose criteria like “Department” or “Interest Area” (Smart Badging data).
  3. Create Custom Tabs: Create custom tabs based on specific criteria or by marking participants as “Favorites” (using the star icon).