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Scoot Integrations Guide

Scoot Engage offers seamless integrations with your existing business systems to maximize the value of your customer interaction data. Connect Scoot to your CRM, marketing automation platform, data warehouse, SSO provider, calendars, and event platforms to create a unified ecosystem that drives better decision-making and improves business outcomes.

Why Integrate Scoot with Your Systems?

Make the Most of Your Data

Scoot Engage collects 100x more conversational and customer insights data than legacy meeting platforms. By integrating with your existing systems, you can:
  • Maximize data value across your entire technology stack
  • Improve decision-making with comprehensive customer insights
  • Automate workflows between Scoot and your other platforms
  • Enrich CRM records with conversational intelligence
  • Streamline user management with enterprise authentication
  • Simplify event registration and attendance tracking
The rich conversational data collected in Scoot becomes even more powerful when it flows seamlessly into your CRM, marketing automation, and analytics systems.

Available Integrations

Customer Relationship Management (CRM)

Scoot integrates with leading CRM platforms to ensure customer interaction data flows directly into your system of record:

Salesforce

  • Sync attendee and registration data
  • Update contact and account records with meeting insights
  • Track engagement and intent signals
  • Associate conversations with opportunities
  • Automate follow-up tasks and activities

HubSpot

  • Connect meeting data to contact records
  • Update deal stages based on engagement
  • Track marketing qualified leads from webinars
  • Sync registration and attendance information
  • Trigger workflows based on Scoot activities

Microsoft Dynamics

  • Integrate customer interactions with Dynamics records
  • Sync account and contact information
  • Track sales activities and engagement
  • Update opportunity data with meeting insights
  • Automate data flow between systems

Marketing Automation Platforms

Integrate Scoot with your marketing automation tools to drive better campaign performance:

Marketo

  • Sync webinar registrations and attendance
  • Score leads based on engagement
  • Trigger nurture campaigns from Scoot events
  • Track conversion from marketing activities
  • Update lead records with participation data

Eloqua

  • Connect event registration to campaigns
  • Update contact records with engagement data
  • Automate post-event follow-up
  • Track marketing ROI from Scoot events
  • Segment audiences based on participation

Enterprise Authentication & SSO

Scoot supports enterprise-grade authentication to simplify access management and enhance security:

SSO Integration

Scoot easily connects to most Single Sign-On (SSO) providers to make enterprise account management simple: Supported SSO Providers:
  • Ping Identity - Enterprise SSO integration
  • Okta - Secure identity management
  • Auth0 - Flexible authentication platform
  • OneLogin - Cloud-based SSO solution
  • And many others - Custom SSO integrations available
Social Sign-In:
  • Google Sign-In - One-click authentication with Google accounts
  • Microsoft Sign-In - Seamless access with Microsoft credentials

Benefits of SSO Integration:

  • Simplified user management
  • Enhanced security with centralized authentication
  • Reduced password fatigue for users
  • Consistent access policies across platforms
  • Streamlined onboarding and offboarding
  • Compliance with enterprise security requirements

Enterprise Directory Services

Connect Scoot to your enterprise directory for centralized user management: Supported Directory Services:
  • LDAP (Lightweight Directory Access Protocol) - Standard directory service integration
  • Microsoft Active Directory - Integration with on-premises AD
  • Azure Active Directory - Cloud-based directory services
Benefits:
  • Centralized user provisioning
  • Automated access management
  • Consistent user data across systems
  • Simplified authentication
  • Integration with existing IT infrastructure

Calendar Integration

Keep your attendees informed and organized with direct calendar synchronization:

Microsoft Outlook

  • Add Scoot events directly to Outlook calendars
  • Include unique meeting links for each attendee
  • Automatic calendar holds with invitations
  • Update events with any changes
  • Streamline scheduling and attendance

Google Calendar

  • One-click calendar addition
  • Personalized meeting links
  • Automatic reminders
  • Event updates and notifications
  • Seamless scheduling experience
Benefits:
  • Keep customers moving smoothly through your events
  • Reduce no-shows with calendar reminders
  • Provide unique links for each attendee
  • Simplify the joining process
  • Improve attendance rates

Event Platform Integration

Scoot works seamlessly with popular event platforms to create unified experiences: Supported Event Platforms:
  • 6Connex - Virtual and hybrid event platform integration
  • Hubilo - Webinar and event platform connectivity
  • Hopin - Event management system integration
  • Swoogo - Event registration and management
  • vFairs - Virtual event platform integration

How Platform Integration Works:

  1. Attendee Pass-Through: Attendees registered on your event platform are automatically passed into Scoot
  2. No Additional Login: Users don’t need to log in again when moving to Scoot
  3. Unified Experience: Seamless transition between platforms
  4. Data Synchronization: Registration and attendance data stays in sync
  5. Simplified Management: Manage events from your preferred platform
Benefits:
  • Work with platforms you already use
  • Eliminate duplicate registration processes
  • Reduce friction for attendees
  • Maintain data consistency
  • Simplify event logistics

Data Warehouse and Analytics

Connect Scoot to your data infrastructure for advanced analytics: Data Integration Options:
  • Export to data warehouses
  • API access for custom integrations
  • Real-time data streaming
  • ETL tool compatibility
  • Business intelligence platform connections
Supported Cloud Platforms:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform
  • Oracle Cloud
  • Custom data cloud environments
Use Cases:
  • Combine Scoot data with other business data
  • Create custom reports and dashboards
  • Train machine learning models
  • Power business intelligence tools
  • Enable advanced analytics

Setting Up Integrations

General Integration Process

  1. Identify Integration Needs: Determine which systems you want to connect
  2. Contact Scoot Support: Reach out to your account manager or Scoot support
  3. Configuration: Work with Scoot team to configure integrations
  4. Testing: Verify data flows correctly between systems
  5. Go Live: Activate integrations for production use
  6. Monitor: Ensure ongoing data synchronization

Authentication Configuration

For SSO and directory service integrations:
  1. Choose Provider: Select your SSO or directory service provider
  2. Exchange Information: Share configuration details with Scoot team
  3. Configure SAML/OAuth: Set up authentication protocols
  4. Test Authentication: Verify login process works correctly
  5. Enable for Users: Roll out to your organization

CRM Integration Setup

For CRM and marketing automation integrations:
  1. API Credentials: Provide necessary API access to Scoot
  2. Field Mapping: Define how data maps between systems
  3. Sync Rules: Establish what data syncs and when
  4. Workflow Configuration: Set up automated processes
  5. Test Data Flow: Verify data appears correctly in your CRM

Calendar Integration

Calendar integrations are typically user-facing and simple:
  • Attendees receive calendar invitations automatically
  • One-click to add to their preferred calendar
  • No additional configuration required for basic functionality

Integration Benefits by Use Case

Sales Teams

  • CRM Integration: Automatic logging of customer interactions
  • Calendar Sync: Streamlined scheduling and reminders
  • Data Enrichment: Enhanced contact and account records with engagement data

Marketing Teams

  • Marketing Automation: Automated lead nurturing based on webinar participation
  • CRM Integration: Better lead scoring and qualification
  • Event Platforms: Unified event management experience
  • Analytics: Comprehensive campaign performance tracking

IT and Security Teams

  • SSO Integration: Centralized authentication and access management
  • Directory Services: Automated user provisioning
  • Data Warehouse: Secure data storage and compliance
  • Enterprise Security: Consistent security policies across platforms

Customer Success Teams

  • CRM Integration: Complete view of customer interactions
  • Calendar Sync: Easy scheduling for check-ins and onboarding
  • Analytics: Health scoring and engagement tracking

Advanced Integration Capabilities

API Access

Scoot provides comprehensive API access for custom integrations:
  • REST API: Standard API for most integration needs
  • Webhooks: Real-time event notifications
  • Documentation: Complete API documentation available
  • Support: Technical support for custom integrations
For API documentation, contact Scoot support or visit the developer resources.

Custom Integrations

If you need to connect Scoot to a system not listed above:
  • Custom Development: Scoot can build custom integrations
  • Professional Services: Expert assistance available
  • Partner Network: Access to integration partners
  • API-First Approach: Connect to virtually any system

Data Export Options

Multiple ways to get your data out of Scoot:
  • Scheduled Exports: Automatic data exports on a schedule
  • On-Demand Exports: Export data whenever needed
  • Real-Time Streaming: Stream data to your systems in real-time
  • Bulk Downloads: Download historical data in bulk

Security and Compliance

Enterprise-Grade Security

All Scoot integrations maintain high security standards:
  • SOC 2 Type II Compliant: Audited security controls
  • GDPR Compliant: Full data protection compliance
  • Encrypted Data Transfer: All data encrypted in transit
  • Secure Authentication: Industry-standard authentication protocols
  • Access Controls: Granular permissions and access management

Data Privacy

Scoot respects data privacy in all integrations:
  • User Consent: Clear communication about data sharing
  • Data Minimization: Only sync necessary data
  • Retention Policies: Configurable data retention
  • Right to Access: Users can access their data
  • Right to Deletion: Data deletion capabilities available

Getting Help with Integrations

Support Resources

  • Account Manager: Your dedicated account manager can assist with integration questions
  • Technical Support: Scoot support team available for technical issues
  • Documentation: Comprehensive integration guides and documentation
  • Professional Services: Expert assistance for complex integrations

Contact Information

To set up or discuss integrations:
  • Contact your Scoot account manager
  • Reach out through the Scoot website
  • Submit a support ticket through the Help Center
  • Request a demo to see integrations in action
To learn more about Scoot capabilities that work with integrations:

Frequently Asked Questions

What integrations does Scoot support? Scoot integrates with major CRM platforms (Salesforce, HubSpot, MS Dynamics), marketing automation tools (Marketo, Eloqua), SSO providers (Okta, Ping, Auth0, OneLogin), calendar systems (Outlook, Google), event platforms (6Connex, Hubilo, Hopin, Swoogo, vFairs), and enterprise directories (LDAP, Active Directory). Do integrations cost extra? Some integrations like SSO, branded domains, and custom data storage may have additional costs. Contact Scoot sales for specific pricing. How long does it take to set up an integration? Setup time varies by integration type. Calendar integrations work immediately, while CRM and SSO integrations typically take 1-2 weeks for configuration and testing. Can I build custom integrations? Yes, Scoot provides API access and can work with you on custom integrations. Professional services are available for complex integration needs. Is my data secure when integrating systems? Yes, all data transfers are encrypted, and Scoot maintains SOC 2 Type II and GDPR compliance. Security is a top priority for all integrations. Can I integrate Scoot if I use a different CRM? Scoot officially supports Salesforce, HubSpot, and Microsoft Dynamics, but can work with other CRMs through API integrations. Contact Scoot to discuss your specific CRM. Do attendees need to log in separately if I use event platform integration? No, with event platform integration, attendees are passed through automatically without requiring additional login steps. Can I export my Scoot data? Yes, Scoot provides multiple export options including API access, scheduled exports, and bulk downloads.
Ready to integrate Scoot with your business systems? Doing business, transformed.