What is Apex Agent?

Apex Agent is Scoot’s revolutionary AI agent hosting engine that enables AI agents to participate in live sales meetings, webinars, and customer interactions. Scoot Engage is the world’s first meeting and webinar platform designed to natively host AI agents, allowing them to engage with prospects and customers in real-time, multi-modal conversations. The Apex Agent engine integrates with your existing AI agents and provides the environment where prospects and customers can engage with these agents naturally. When two or more humans need to interact with an AI agent simultaneously, Apex Agent makes it possible within Scoot. Apex Agent is currently available on a waitlist basis. Contact Scoot sales for more information and to join the waitlist.

The Future of Agentic Selling

Apex Agent represents the future of AI-powered sales and customer engagement. By hosting AI agents in Scoot’s interactive environment, businesses can:

Scale top performers: Increase the number of accounts your best sales people can manage
Reduce costs: Lower customer acquisition costs while providing better experiences
Increase productivity: Enable sales teams to handle more conversations simultaneously
Provide 24/7 availability: AI agents are available around the clock to engage prospects
Leverage real-time context: Multi-modal meeting data drives agent performance and responses

How Apex Agent Works

Native AI Agent Hosting

Scoot Engage provides a native environment for AI agents to interact with humans:

Integration: The Apex Agent engine integrates with your existing AI agents
Real-Time Context: Multi-modal meeting context (video, audio, spatial data, behaviors) informs agent responses
Natural Interaction: Agents participate in conversations just like human attendees
Multi-Party Capability: Agents can engage with multiple prospects or customers simultaneously
Enhanced Performance: Real-time contextual data dramatically improves agent effectiveness

Apex Agent leverages Scoot’s unique capabilities to provide agents with unprecedented context:

Visual Data: What attendees are seeing and where they’re looking
Audio Data: Conversations happening in real-time
Spatial Data: Where attendees are positioned and moving in the Scootaverse
Behavioral Data: Actions taken, materials downloaded, engagement patterns
Smart Badge Data: Attendee information, roles, and company details
Historical Data: Previous interactions and conversation history

This rich, real-time context enables AI agents to respond more intelligently and appropriately than agents limited to text-only or simple voice interactions.

Simultaneous Organic Conversations

One of Apex Agent’s most powerful features is the ability to capture and analyze simultaneous conversations:

Mingle Mode Conversations: Hundreds of organic conversations happen naturally in Scoot webinars
Multi-Party Interactions: Agents can participate in multiple conversations at once
Transcription: All conversations are recorded and transcribed when full recording is enabled
Data Value: Creates an unprecedented data set for training and improving AI agents
Natural Engagement: Conversations flow naturally without rigid turn-taking constraints

AI Summaries: Proprietary Applied AI Technology

Apex Agent-powered meetings generate unique AI summaries that far exceed traditional meeting analytics:

Personal AI Meeting Summaries

Each attendee receives a personalized AI-generated summary that includes:

Discussion Highlights: Key points from conversations they participated in
Contact Information: Important connections made during the event
Action Items: Personalized next steps and follow-ups
Resources Shared: Materials and links relevant to their interests
Behavioral Context: What they viewed, downloaded, and engaged with

These summaries provide valuable information that might otherwise be forgotten, ensuring no opportunity is lost.

Host AI Meeting Summaries

Meeting hosts receive powerful AI-generated insights including:

Event Success Metrics: Overall engagement and effectiveness analysis
Conversation Analysis: What topics were discussed across all interactions
Behavioral Overlays: Scoot’s proprietary technology overlays movement and behavioral data with transcriptions
Attendee Engagement: Who was most engaged and what they were interested in
Intent Signals: Indicators of buying intent and next steps
Opportunity Identification: Potential deals and follow-up opportunities

The AI Meeting Summaries alone are worth requesting a demo of Scoot.

100x More Customer Insights Data

Apex Agent and Scoot Engage deliver a competitive advantage through unprecedented data collection:

Beyond Legacy Platforms

Traditional webinar platforms are limited to:

Attendance tracking
Basic polls and Q&A
Simple engagement metrics

Scoot’s Advantage

Scoot Engage is the first and only platform that enables customer insights data collection at scale:

Hundreds of organic conversations per event
Spatial movement and behavioral data
Multi-party interaction patterns
Natural conversation transcriptions
Real-time engagement signals
Complete journey mapping

This wealth of data leads to:

Higher conversion rates
Shorter sales cycles
More wins and closed deals
Better-trained AI agents
Deeper customer understanding

Apex Agent Use Cases

Enterprise Sales

Scale Your Top Performers Agents hosted on the Apex Agent engine increase the number of accounts your top-performing sales people can manage, leveraging their talents to increase sales. Benefits:

Handle more accounts simultaneously
Qualify leads at scale
Conduct initial discovery meetings
Provide consistent messaging
Free up top performers for strategic conversations

Marketing

AI-Enhanced Content and Engagement Increase conversion rates and reduce costs with AI-generated copy that is enhanced with contextual, enterprise-specific data. Benefits:

Personalized marketing conversations at scale
Real-time response to prospect questions
Data-driven content optimization
Higher webinar engagement
Improved lead quality

SMB Sales

Cost-Effective Customer Acquisition Reduce customer acquisition costs while providing a better experience for SMB customers. Benefits:

24/7 availability for smaller accounts
Automated qualification and nurturing
Personalized engagement without high costs
Faster response times
Scalable SMB coverage

Sales Engineering

Scale Technical Resources Scale your best sales engineers and technical resources, which are often one of the bigger bottlenecks to growing sales. Benefits:

Answer technical questions at scale
Conduct product demonstrations
Provide technical validation
Handle discovery and scoping
Reduce bottlenecks in the sales process

Customer Support

Streamlined Onboarding and Support Host Apex Agent-enabled support bots that can streamline high-volume customer onboarding and technical support. Benefits:

24/7 support availability
Instant answers to common questions
Guided onboarding experiences
Proactive issue resolution
Reduced support costs

Multi-Party Conversations

One Agent, Multiple Customers Your agents powered by the Apex Agent engine can reside in a Scootaverse and speak with more than one prospect or customer at a time. Benefits:

Efficient resource utilization
Group demonstrations and Q&A
Peer-to-peer learning facilitation
Community building
Scalable engagement

Data Collection and Privacy

Privacy and User Experience

Apex Agent-powered meetings maintain the same privacy standards as traditional Scoot meetings:

User Notification: Users are informed that the meeting is being recorded
Visual Indicators: Clear recording indicators are presented in the interface
Host Control: Hosts have full control over recording capabilities
Opt-In Recording: Nothing is recorded unless the meeting host initiates recording
Industry Standards: Works the same way as legacy meeting platforms

Your Data, Your Choice

Scoot offers flexible data collection options to meet your specific needs: Data Collection Options:

Anonymous Data: Data can be fully anonymized
Associated Data: Link data with Smart Badge information (title, department, tenure)
Custom Tagging: Tag and weight data based on your objectives and goals
Processing Options: Choose how data is processed and summarized

Smart Badge Integration:

Import attendee information for context
Associate conversations with specific roles or departments
Analyze data by segments and cohorts
Protect sensitive information as needed

Data Architecture and Export

Apex Agent provides flexible data architecture options: Hosting Options:

Fully Hosted by Scoot: Complete managed solution
AWS: Architected for Amazon Web Services
Azure: Microsoft Azure integration
Google Cloud: Google Cloud Platform support
Oracle Cloud: Oracle infrastructure compatibility
Custom Data Cloud: Any custom cloud environment

Export Capabilities:

API Access: Complete API for data access and export
Export Tools: Easy-to-use tools for dataset management
Database Integration: Export to your database of choice
ETL Support: Compatible with ETL tools and pipelines
Real-Time Streaming: Stream data to your systems in real-time

Technical Integration

Configuration Hub

Apex Agent includes a configuration hub for managing your AI agents:

Set up and configure agent behaviors
Define conversation flows and guardrails
Integrate with existing AI agent platforms
Monitor agent performance
Adjust parameters based on outcomes

Multi-User Conversations

Apex Agents can engage in sophisticated multi-user scenarios:

Sell with or without live partners: Agents can work independently or alongside human sales reps
Multi-buyer engagement: Speak with multiple buyers simultaneously
Group dynamics: Handle complex group conversation dynamics
Context awareness: Understand who is speaking and their role

Asynchronous Availability

Unlike human team members, Apex Agents provide:

24/7/365 Availability: Always ready to engage
No scheduling constraints: Prospects can engage at their convenience
Global coverage: Serve customers across all time zones
Instant response: Immediate engagement with prospects

Sales Process Training

Apex Agents integrate with your proven sales methodologies:

Process Integration: Trained on your company’s preferred sales process
Methodology Alignment: Follow your specific sales methodology
Best Practices: Learn from your top performers
Consistent Execution: Apply processes uniformly across all interactions

Sales Stage Awareness

Integration with your CRM ensures intelligent engagement:

Journey Understanding: Know where each buyer is in their journey
Stage-Appropriate Messaging: Tailor conversations to sales stage
CRM Integration: Real-time sync with Salesforce, HubSpot, or other CRMs
Contextual Responses: Respond based on account history and status

Product Knowledge Base

Apex Agents have comprehensive product knowledge:

Synced Knowledge: Integrated with existing product libraries and documentation
Up-to-Date Information: Automatically updated when documentation changes
Accurate Responses: Provide consistent, accurate product information
Technical Depth: Answer detailed product questions confidently

Benefits of Apex Agent

For Sales Teams

Scale account coverage without adding headcount
Increase productivity of top performers
Reduce time spent on qualification
Enable 24/7 engagement with prospects
Provide consistent messaging and positioning

For Marketing Teams

Higher conversion rates on webinars and events
Better lead quality through AI-powered qualification
Enhanced personalization at scale
Data-driven content optimization
Reduced cost per acquisition

For Customer Success

Proactive engagement with at-risk accounts
Scalable onboarding experiences
24/7 support coverage
Faster issue resolution
Improved customer satisfaction

For Leadership

Reduced customer acquisition costs
Shorter sales cycles
Higher win rates
Better resource utilization
Competitive advantage through AI

How Apex Agent Works with Scoot Engage and Deep Journey

Apex Agent is part of an integrated platform that delivers exceptional value:

Scoot Engage Foundation

Apex Agent requires Scoot Engage as its hosting environment:

Provides the interactive Scootaverse where agents operate
Enables multi-party conversations and natural interactions
Captures rich multi-modal data that powers agent intelligence
Delivers the branded, engaging experience for prospects and customers

Deep Journey Integration

Apex Agent and Deep Journey work together to create a powerful AI ecosystem:

Training Data: Conversational data from Apex Agent interactions trains Deep Journey analytics
Insights Loop: Deep Journey insights improve Apex Agent performance
Unified Intelligence: Both leverage the same rich conversational data
Continuous Improvement: System gets smarter with every interaction

Together, these three products create an unmatched AI-powered sales and engagement platform.

Getting Started with Apex Agent

Availability

Apex Agent is currently in a limited release phase with a waitlist. Prerequisites:

Scoot Engage Subscription: Active Scoot Engage license required
AI Agent Platform: Existing AI agents or willingness to develop them
Use Case Definition: Clear understanding of how you’ll use Apex Agent
Data Strategy: Plan for data collection and usage

Steps to Get Started:

Join Waitlist: Contact Scoot sales to join the Apex Agent waitlist
Discovery Call: Discuss your specific use cases and requirements
Integration Planning: Work with Scoot team on technical integration
Agent Configuration: Set up and configure your AI agents
Testing and Refinement: Test agents in controlled environments
Launch: Deploy agents to production environments

Pricing

Apex Agent pricing is custom and based on your specific needs and usage. Contact Scoot sales for pricing information. Note that Apex Agent requires an active Scoot Engage subscription. For more pricing details, see Understanding Scoot Pricing. To learn more about Apex Agent and related features:

What is Scoot Engage? - The platform that hosts Apex Agent
What is Deep Journey? - AI analytics that works with Apex Agent
Understanding Scoot Pricing - Pricing information
Smart Badging - Structured data that powers agent intelligence
Meeting Summaries - AI-generated meeting summaries

Frequently Asked Questions

What is Apex Agent? Apex Agent is Scoot’s AI agent hosting engine that enables AI agents to participate in live sales meetings, webinars, and customer interactions on the Scoot Engage platform. Do I need Scoot Engage to use Apex Agent? Yes. Apex Agent operates within Scoot Engage environments and requires an active Scoot Engage subscription. Can Apex Agent work with my existing AI agents? Yes. The Apex Agent engine is designed to integrate with your existing AI agent platforms and technologies. How is Apex Agent different from chatbots? Apex Agent enables AI agents to participate in live, multi-modal, multi-party conversations with video, audio, and spatial context—far beyond simple text-based chatbot interactions. Can an Apex Agent talk to multiple people at once? Yes. Apex Agents can engage with multiple prospects or customers simultaneously in a single Scootaverse. Is my data secure? Yes. Apex Agent follows the same enterprise-grade security standards as Scoot Engage, including SOC 2 Type II compliance and GDPR compliance. How does Apex Agent know what to say? Apex Agents integrate with your product knowledge bases, are trained on your sales processes, connect to your CRM for account context, and leverage real-time multi-modal meeting data for intelligent responses. Can I control what the AI agent does? Yes. The Apex Agent configuration hub allows you to set guardrails, define conversation flows, and monitor agent behavior. Is Apex Agent available now? Apex Agent is currently in limited release with a waitlist. Contact Scoot sales to join the waitlist and learn more about availability. What are the ROI benefits of Apex Agent? Organizations using Apex Agent typically see reduced customer acquisition costs, increased sales productivity, shorter sales cycles, higher conversion rates, and the ability to serve more customers without proportional headcount increases.

Ready to transform your sales and customer engagement with AI agents?

Contact Sales to join the Apex Agent waitlist
Learn about Scoot Engage - The platform that hosts AI agents
Explore Deep Journey - AI analytics that enhances agent performance
View Pricing Information
Visit the Apex Agent Product Page

Doing business, transformed.

Introduction